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Frequently Asked Questions

What exactly is a Sacco?

A Sacco (Savings and Credit Cooperative Organization) is a member-owned financial institution where members pool their savings together. These pooled funds are then used to provide affordable loans to members and generate returns through investments, all
while adhering to cooperative principles of self-help and mutual benefit.

Shares represent your ownership in the Sacco and are generally not withdrawable but
earn dividends. They increase your borrowing power. Savings are deposits you make that are usually withdrawable (subject to terms) and may earn interest, serving as your personal fund.

BOSA (Back Office Service Activity) primarily deals with long-term savings (share capital) and long-term loans. It’s the core traditional Sacco function. FOSA (Front
Office Service Activity) operates more like a conventional bank, offering daily transactional services like deposits, withdrawals, M-Pesa services, and
short-term loans.

Currently, Haco Sacco operates as a BOSA-only Sacco, focusing on long-term savings, share capital growth, and long-term loan products for our members.

Financial literacy empowers you to make informed decisions about your money. It helps you understand loan terms, manage your savings effectively, plan for investments, and ultimately achieve your financial goals and security.

To improve your credit score, consistently make your loan repayments on time, avoid defaulting on loans, maintain a good savings record, and utilize the Sacco’s financial education programs to learn about responsible borrowing.

Dividends are a portion of the Sacco’s profits distributed to members based on their share capital. They are usually calculated as a percentage of your total shareholding at the end of the financial year, as approved during the Annual General Meeting (AGM).

Haco Sacco welcomes individuals and groups from the wider Kenyan community.

Members enjoy access to fair and affordable loans, attractive returns on savings, convenient digital services (Mobi App, online portal), financial education, secure and transparent operations (SASRA-regulated), and a supportive community.

Generally, you need to be a Kenyan citizen aged 18 years or above, possess a valid National ID/Passport, have a KRA PIN certificate, agree to our by-laws, and be able to
make regular monthly contributions.

You can download the form from our website’s Downloads section or pick one up at any of our branches.

You typically need a copy of your National ID/Passport, a recent passport-sized photo, and any other documents specified on the form (e.g., KRA PIN certificate).

Yes, you will need to pay a one-time entrance fee and a minimum required share capital as per Sacco guidelines when submitting your application.

You can hand in your complete application form and documents at any Haco Sacco branch or
submit online through our secure portal (where applicable).

Investing in shares allows you to earn attractive annual dividends, gain ownership and voting rights at the AGM, increase your loan eligibility (share capital often acts as a loan multiplier), and benefit from a secure investment in a SASRA regulated entity.

You can increase your shareholding through regular contributions or lump-sum payments. Please contact us or refer to our investment forms for details.

We offer various loan products including development loans, emergency loans,
business loans, school fees loans, and salary advances, among others.

You can manage your account, apply for loans, check balances, and transact securely
24/7 using our convenient Mobi App and online member portal.

Haco Sacco is regulated by SASRA (Sacco Societies Regulatory Authority), which ensures strict adherence to financial standards. We also employ robust cybersecurity measures for our digital platforms and maintain transparent, member-driven governance to safeguard your investments.