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The HACO’s Sacco mission statement is;

"To empower our members economically and socially through education and continuously grow our SACCO through innovation and effective management".

HACO’s Sacco business is that of providing financial solutions to its members in a sustainable manner. This mission implies that the SACCO has to:
  • Invest in process and product innovation.
  • Focus on members management systems like assessing loyalty and satisfaction levels.
  • Recruit and retain competent staff. Staff appraisals have to be done regularly and help staff upgrade their skills in ICT and other operational areas as dictated by the changes in products and systems.
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